collin.rocks Résumé (PDF)

Collin Doyle · IT Operations & Automation Lead · Fort Myers, FL

I run IT through automation, so a small team works like a much larger one.

I lead a systems team and build the internal tools that set up accounts, track hardware and assign training on their own. Ten years in, from the help desk to Microsoft 365, AWS and Kubernetes.

Currently leading IT operations and a systems team

new-hire setup, down from 4–6 hrs
<1 hr
years in IT operations
10+
SaaS apps managed
60+
internal apps shipped since 2025
20+

01 · Selected work

Platforms that run the office for us

These are internal tools, so there are no public repos. Each one has a write-up on how it works and what it saved.

Featured case study

Zero-touch onboarding: one form to a trained new hire

One HR form and one IT approval now create the Entra account, licence, groups and mail lists, reserve a laptop, post Slack updates and assign first-week training. Provisioning went from 4–6 hours to under one.

  • Entra ID
  • Microsoft Graph
  • Jira SM
  • Slack
  • Signed webhooks
Read the case study →
  1. HR submits one form
  2. IT reviews the staged plan, approves once
  3. Account, licence & groups build themselves
  4. Laptop reserved from stock
  5. Training waiting on day one

Bare-metal Kubernetes platform

On-prem RKE2 cluster built from scratch as the home for internal apps: pull-based GitOps, backed-up storage, automatic TLS and DNS, and a local GPU for AI.

RKE2 · Fleet · Longhorn · GitOps · vLLM

Read write-up →

People platform

The people source of truth. Syncs from Entra ID, shows HR and Legal compliance views, and builds new-hire accounts on approval.

React · Node.js · Postgres · Microsoft Graph

Read write-up →

IT inventory

Scannable PWA for every asset and consumable: QR labels, phone scanning, shelf audits, checkouts and Jamf / Intune sync.

React · TypeScript · PWA · Jamf · Intune

Read write-up →

Learning platform

Training builder, self-grading quizzes, group assignments via SCIM, Slack reminders and certificates.

React · TypeScript · Postgres · SCIM · Slack

Read write-up →

Employee hub

Live room status on a TV kiosk, a searchable floor plan, an SSO app launcher and access requests.

React · Node.js · Microsoft Graph · Zoom

Read write-up →

Domain manager

Every domain across three registrars in one table: expiry tracking, renewal forecasts and weekly blacklist checks.

TypeScript · AWS Route 53 · Scheduled jobs

Read write-up →

02 · Experience

From the help desk to leading the team

Full two-page résumé (PDF) →

Systems Administrator, Team Lead · Eightpoint

Jan 2020 — Present

  • Lead IT operations and a three-person systems administration team.
  • Own Microsoft 365, Entra ID and Intune, plus SSO/SAML across 60+ SaaS apps.
  • Designed and built a suite of internal apps (React, Node.js, Postgres, Kubernetes): people platform, IT inventory, learning platform, employee hub, domain manager.
  • Automated new-hire onboarding end to end, cutting provisioning from 4–6 hours to under one.
  • Run CI/CD to EKS and an on-prem Kubernetes platform with local AI.
  • Systems Administrator / Network Technician · Collier County Sheriff's Office

    2018 — 2019

  • Network Engineer · Softrim Corporation

    2017 — 2018

  • Systems Administrator / Network Engineer · Florida Cancer Specialists

    2017

  • Network Support Engineer II · Greenwire Technology Solutions

    2016 — 2017

  • Desktop Support Engineer · ATOS (for Lee County)

    2014 — 2015

03 · Skills & credentials

What I work in

Leadership & ITSM

Team leadership, help desk management, on/offboarding, SaaS & vendor management, Jira, process automation

Identity & M365

Microsoft 365, Entra ID, Intune, Active Directory, Exchange, SSO / SAML

Cloud & infrastructure

AWS, EKS, Azure, Google Cloud, bare-metal Kubernetes, Rancher, Docker, Argo CD

Automation & development

PowerShell, Bash, Terraform, Node.js, TypeScript, React, Postgres, GitHub Actions

Networking & security

TCP/IP, zero-trust VPN, WireGuard, Palo Alto, SonicWALL, UniFi, VoIP, monitoring

Local AI

Self-hosted models on GPU nodes (vLLM, Ollama) wired into internal tooling

Certifications

  • Certified ScrumMaster (2025)
  • MCSA
  • CompTIA Server+
  • CompTIA Network+
  • CompTIA A+

Education

Florida SouthWestern State College — Computer Science coursework, 2015–2017

Dunbar High School, Academy of Technology Excellence — 32+ industry IT certifications, the most in the 2014 class

04 · Write-ups

How it's built

All write-ups →

Let's talk.

Happy to compare notes on IT automation, identity, or running internal platforms on Kubernetes.